Check-In Guide for your stay at Sample AirBnB, AirMindr Towers

Welcome to your stay! This guide covers everything you need – from check-in details to nearby essentials and safety tips.

Photos

Dear Guest,

Karibu (Welcome) to our property! We’re excited to host you. Here’s everything you need to know about using the property.

Address

  • AirMindr Towers
  • Pioneer, along Eldoret - Kisumu Highway, Eldoret
  • 254790047928
  • Location Lat: 0.54722
  • Location Lng: 35.30096

A newly built secure and spacious apartment, with all-en-suite 3-bedroom and 2-bedroom units with a balcony, office area, and spacious sitting room/dining area.

Features: balcony, bathtub, freezer, refrigerator, internet, TV, wardrobe, microwave, water-dispenser, instant-shower, electric-kettle, coffee-maker

Check-In Instructions

Key Lock Code: 1234

Gate Access:

  • The property is inside AirMindr Towers.
  • Tell the guard, "I'm checking in at AirMindr's Airbnb."
  • They will register you and open the gate.

Key Pickup:

  • A lockbox is mounted [on the gate/ near the door].
  • Code:  Use the Key Lock code indicated above
  • Open the lockbox,  take the keys, and lock it again.

Front  Door Access:

  • Use the silver key for the main door.
  • Turn key clockwise twice to unlock.
Tip: Have your ID/Passport ready for verification at check-in.

WiFi Details

WiFi Name: AirMindr

WiFi Password: password

Trash Collection Details

Inside the  house:

  • Please use the black bin in the kitchen for general waste (food scraps,  packaging,  etc.).
  • A smaller bin is in the bathroom for tissues & personal hygiene items.

Outside  the house:

  • Place tied trash bags in the green bin located next to the gate/ behind the house/ by the parking bay.
  • Do NOT leave trash bags outside the door, as stray dogs or cats may tear them open.

Trash Collection  Days in Eldoret

  • Monday & Thursday mornings - County Council garbage truck comes around 8:00-10:00 AM.
  • Please place the green bin outside the gate the night before  (Sunday & Wednesday).

Recycling & Special Items

  • Bottles & cans: Place them in the blue basket under the sink. Our caretaker will sort them.
  • No dumping of oil, electronics, or batteries - leave them on the kitchen counter, and we'll handle them safely.

Quick Tips

  • Always tie up trash bags tightly before taking them out.
  • Eldoret can be windy -ensure the bin lid is closed to avoid litter.
  • If you're checking out before collection day, leave the bin at the collection point; we'll handle it.

Laundry Details

Self-service Laundry (In-House)

  • A washing machine is located in the utility room (next to the kitchen).
  • Laundry detergent is provided (stored on the shelf above the machine).
  • Instructions:
    • Sort clothes by light & dark colors.
    • Load machine (don't overfill).
    • Add detergent in the marked compartment.
    • Select Quick Wash (30-40 min) for most loads.
    • Start the machine.

Drying:

  • Use the drying rack on the balcony OR
  • Tumble dryer setting  (if available) - use on LOW heat to avoid shrinking clothes.

Full-Service Laundry (Caretaker Option)

  • Our caretaker, Peter, can wash & iron clothes for you (small fee of KES 300-500  per load).
  • Contact him via WhatsApp or call:  +254 7XX XXX XXX.

Nearby Laundry Shops

  • Spin City Laundry - Uganda Rd (5 min drive)
  • Quick Wash Eldoret CBD - Oloo  St. (10 min drive) Collection/delivery can be arranged if needed.

Special  Notes

  • Please do NOT use bleach on towels or linens (it damages the fabric).
  • If you need fresh towels or beddings, just ask - we'll swap them for you.
  • No washing of heavy rugs or shoes in the machine (caretaker can arrange outside cleaning).

Laundry Schedule

  • Guests staying  7+ days get one complimentary bedding & towel change per week.

Parking Instructions

Inside the  Compound:

  • Your parking spot  is  inside the gated  compound, just past the main gate.
  • Look for the yellow "Guest Parking" sign painted on the wall.

Capacity:

  • vehicle per booking is included.
  • If you have an additional car,  please notify the host in advance to arrange space.

Accessing the  Parking

  • The main gate is manned by security guards 24/7.
  • You'll need to show your booking confirmation or mention your name to the guard on your first arrival.
  • Gate Code (if applicable): The host will share the code via WhatsApp or SMS after check-in.

Parking Rules

  • Park straight and within marked lines to leave room for other cars.
  • Do NOT block the driveway or neighbor's gate.
  • Speed limit in the compound is 10 km/h - watch out for children playing.
  • No car washing inside the compound unless arranged with the host/caretaker.

Safety & Security

  • The parking area is well-lit and under CCTV surveillance.
  • Security guards do routine night patrols.
  • We recommend that you lock your car doors and do not leave valuables visible.

Security Details

Secure  Entry & Exit

  • Always lock the front door when leaving or sleeping.
  • Double-check that balcony doors  & windows are locked at night.
  • Use the deadbolt for added security when inside. Gate  & Compound
  • The property is within a gated community with  24/7 security guards.
  • A security code or key is needed to access the gate - do not share this code with anyone.

Emergency Numbers

  • Police/  Emergency Services:  999 or 112 (works on Safaricom/Airtel)
  • Local  Police  Station  (Eldoret Central):  +254 53 206 0000
  • Caretaker (Peter):  +254 7XX XXX XXX
  • Host (Jane):  +254 7XX XXX XXX

Safety Tips

  • Use trusted taxi apps (Bolt, Uber, or Wasili) - avoid random street cabs.
  • Carry small amounts of cash; use M-Pesa for most payments.
  • Avoid walking alone late at night - request a taxi if you need to go out.
  • If unsure about someone at the gate or door, call the caretaker first.

Security Features

  • CCTV at Gate & Entrance (for your safety- NOT inside the house) Well-lit compound  & motion sensor lights
  • Burglar-proof window grills
  • Lockable closets & safe box for valuables (ask caretaker for safe key if needed)

Things to Avoid

  • Don't leave valuables (phones, laptops) unattended on balconies.
  • Don't invite unregistered guests without notifying the host.
  • Don't share Wi-Fi passwords or gate codes with outsiders.

In Case of Emergency

  • Stay calm - lock yourself inside. Call Caretaker Peter first.
  • If urgent, dial 999 or 112 for immediate help. Inform the host ASAP.

Check-out Instructions

Check-Out Time

  • Standard  Check-Out: 11:00 AM
  • If you need a late check-out,  please contact the host at least 24 hours in advance  (subject to availability).

Tidy Up

  • Place used towels in the laundry basket in the bathroom.
  • Leave used dishes rinsed or washed if possible.
  • Return any moved furniture to its original position.
  • Empty the fridge of personal items you don't want to leave behind.

Trash Disposal

  • Place all rubbish in the kitchen bin or designated outdoor bin near the gate.
  • Separate bottles and plastics where possible (our caretaker recycles).

Keys & Gate Pass

  • Return house keys to the key box (or hand them to the caretaker if present).
  • If you were given a gate pass or remote,  please leave it on the dining table.

Lock Up

  • Close all windows and curtains/blinds.
  • Turn off lights, fans, and electronics  (TV, microwave, etc.).
  • Lock the front door and ensure the gate is secure behind you.

Feedback & Future Stays

  • We'd love your review on Airbnb  - it helps us improve!
  • If you loved your stay,  please consider booking with us again or recommending us to friends visiting  Eldoret.

House Rules

  1. No parties or loud music after 10pm.
  2. No smoking inside the property.
  3. Only registered guests are allowed to stay overnight.
  4. Please switch off lights and electronics when leaving.

Emergency Contacts

  • Host: +254790047928
  • Emergency Services: Dial 999 or 112

Location

  • Latitude: 0.54722, Longitude: 35.30096

Nearest Landmarks

  • Eldoret Sports Club –
  • Rivatex –
  • Naivas Supermarket –

Areas to Avoid

For your safety, avoid these areas especially at night:

  • Along Sosiani River – Mugging Risk
  • CBD Downtown along the market – Pickpocketing Risk

Nearest Hospitals

  • Reale Hospital – 24/7 Emergency Care
  • Moi Teaching & Referral Hospital – A national referral hospital offering all medical specialties
  • TopHill Hospital – A specialist brain and spine centre

Nearest Supermarkets

  • Naivas Supermarket – Several outlets around town, well stocked
  • Quickmart Supermarket – 24/7 service

Trusted Local Service Providers

Here are some reliable contacts for your convenience. All have been vetted by your host.

  • Reliable Transportation (Taxi, Shuttle):
    - Boaz Mengo: 254700000000
  • Catering & Private Chef:
    - James Dube: 254700000000
  • On-Call Doctors & Health Services:
    - Dr. Kimendero: 254700000000
  • Cleaning Services:
    - Raymond Reddington: 254700000000
  • Tour Guide / Experiences:
    - Cynthia Rango: 254700000000
  • Grocery & Essentials Delivery:
    - Patrick Ngia: 254700000000

Want more insider recommendations? Sign up on AirMindr.com to discover trusted local tour guides, the hottest nightlife venues, and exclusive travel tips.

Local Tips

  • Get a Safaricom SIM card for better network coverage.
  • Always carry some cash – small bills for taxis & local shops.
  • Use trusted taxi apps (Uber, Bolt, Wasili) instead of random cabs.
  • Street food is delicious but stick to busy, known vendors.

Enjoy Your Stay!

If you need anything, your host is just a call or WhatsApp away.